Useful Numbers

Health Services

Hayle Medical Centre
01736 753333

West Cornwall Hospital (Penzance)
01736 874000

Royal Cornwall Hospital (Treliske)
01872 250000

NHS Dentist Helpline
111

Community Support

Age UK Cornwall & Isles of Scilly
01872 266383

Citizens Advice Cornwall
0808 278 7999

Cornwall Council – General Enquiries
0300 1234 100

Cornwall Council Adult Social Care
0300 1234 131

Cornwall Council Community Gateway
01872 266383

Transport

Transport for Cornwall
0345 646 0707

National Rail Enquiries
03457 48 49 50

Traveline South West
0871 200 22 33

Utilities and Emergencies

Electricity Power Cuts (National Grid)
105

Water Emergencies (South West Water)
0344 346 2020

Gas Emergencies
0800 111 999

Hayle Community Facilities

Passmore Edwards Institute
01736 755005

Hayle Library
0300 1234 111

Hayle Town Council
01736 755005

Maintenance Help for the Elderly & Diabled. – Handy Person service for the elderly and disabled. If you’re struggling and need help phone 01872 224707 or email handyperson@cornwall.gov.uk

Emergency & Crisis Support

Emergency Services
999

NHS Non-Emergency Medical Advice
111

Samaritans (24 Hours)
116 123
Confidential emotional support for anyone experiencing distress or needing someone to talk to.

Shout Crisis Text Service
Text SHOUT to 85258
Free, confidential mental health support by text, available 24/7.

Children & Young People

Childline
0800 1111
Free, confidential support for anyone under 19.

NSPCC Helpline
0808 800 5000
Advice and support for adults concerned about a child’s welfare.

Papyrus HOPELINE247
0800 068 4141
Support for young people struggling with suicidal thoughts and for those concerned about them.

The Mix (Ages 13–25)
0808 808 4994
Support on mental health, relationships, housing, money and wellbeing.

Domestic Abuse & Family Support

National Domestic Abuse Helpline (Refuge)
0808 2000 247
24-hour support for women experiencing domestic abuse.

Women’s Aid
Online support, information and live chat services for women and children affected by domestic abuse.

Men’s Advice Line
0808 801 0327
Confidential support for male victims of domestic abuse.

Karma Nirvana
0800 5999 247
Support for victims of honour-based abuse and forced marriage.

Bereavement & Loss

Cruse Bereavement Support
0808 808 1677
Support for adults, children and families following bereavement.

Victims of Crime & Abuse

Victim Support
0808 168 9111
Free and confidential support for anyone affected by crime.

Rape Crisis England & Wales
0808 500 2222
Support for women and girls affected by sexual violence.

SurvivorsUK
020 3598 3898
Support for men, boys and non-binary people affected by sexual abuse or violence.

Hayle Foodbank – Open 10-12 Saturday Mornings at Hayle Methodist Church, Mount Pleasant Gardens, Hayle, TR27 4JR 
Please email requests to
haylefoodbank@gmail.com or ring 07713 171495 before 12pm on a Friday for a Saturday parcel.

Food cupboards – help yourself – Phillack Church Hall near Home Bargains, Foundry near Post Office.

Copperhouse Community Cafe – Free food and drink – Thursdays 11-30  – 2-30 pm – Phillack Church Hall

Additional help – We may be able to help out towards vet bills or if you are struggling with gas / electricity and are below £10 of energy meter credit by referring you to support organisations.

Older People

Age UK Advice Line
0800 678 1602
Information and advice on benefits, care, housing and later-life issues.

Silver Line
0800 4 70 80 90
Friendship, information and advice for older people.

Mental Health & Anxiety

Mind Support Line
0300 102 1234
Information and support for anyone experiencing mental health difficulties.

SANEline
0300 304 7000
National mental health helpline providing emotional support and information.

Anxiety UK
03444 775 774
Support and resources for people living with anxiety disorders.

Support and Wellbeing

Samaritans (24 Hours)
116 123

Mind Cornwall
01209 215559

Victim Support
0808 168 9111

Carers Support Service Cornwall
01872 266383

Citizens Advice – – advice on benefits / debts / bills etc –
Hayle Library – 10 to 12-30pm. First & third Weds of month – Jan 21st, Feb 4th &18th, March 4th &18th, Apr 1st &15th, May 6th & 20th, June 3rd &17^th
Make an appointment by dropping in or ringing 0300-1234-111 (ask for Hayle Library) when open (Mon, Weds, Fri, Sat am)
or email Hayle.library@LISCornwall.org.uk 

Homegroup are in the Library Weds afternoons and can advise with benefits / debts / bills etc for anyone with any disability even if not diagnosed.
Book on 07423 494338 / 07920 517390

Housing, Debt & Financial Difficulties

Citizens Advice
0800 144 8848

Shelter Housing Advice
0808 800 4444

National Debtline
0808 808 4000

Food & Cost of Living Support

Trussell Trust Helpline
0808 208 2138
Advice on accessing emergency food support and related services.